Several years ago I got into a spat with Comcast. We dropped their service and went to AT&T and they claimed we owed them a substantial sum for a DVR that we had never received. We had no need of the box since we had TiVo, at the time. Comcast claimed their driver 'remembered' delivering said equipment – four years before. Yeah, right. Anyway, Comcast turned the whole thing into a Big Deal and even threatened a lawsuit. Finally, the whole ordeal ended when I contacted our Public Service Commission. Instant end of problem.
So, if you have a problem there just may be consumer agencies who can help you out. So this is a very handy link to have.
Index of State and Local Consumer Agencies
It goes without saying that this heavy artillery needs to be reserved for more serious problems. Lukewarm coffee from McDonald's isn't a powerful enough reason.
And these agencies aren't always useful. I had a serious problem with Blue Cross Blue Shield and the GA Insurance Commissioner's office was useless.
What Agencies Are Listed?
In Georgia, there's:
* State Consumer Protection Offices
* State Banking Authorities
* State Insurance Regulators
* State Securities Administrators
* State Utility Commissions
And there are four contact methods provided. Of course, the resources available to your state might be different from mine. Still, this is a handy database so keep the URL handy. You never know when you might need this database.